At Green Hills Family & Cosmetic Dentistry, our team provides the highest quality dental care in a comfortable and welcoming environment. Whether you are a new patient or have been with us for years, we strive to make your experience as smooth and pleasant as possible. Below, you’ll find important information about appointments, insurance, patient comfort, and more. If you have any questions or need further assistance, please don’t hesitate to contact our friendly staff. We look forward to helping you achieve a healthy, beautiful smile!
Appointments
Out of respect for your schedule, we see patients by appointment only. For your convenience, we are pleased to offer extended office hours. Please call in advance so that we may reserve a time for you. We make every effort to honor your scheduled appointment times, and ask that you extend us the same courtesy. If you must change an appointment, please notify us 48 hours in advance. This will allow us to offer that reserved time to another patient who needs treatment. There is a charge for appointments broken without 48-hour advance notice.
Insurance
As a courtesy, we gladly submit insurance claims on your behalf. At the time of your first visit, we will ask you to provide us with all the necessary insurance information. If there are changes in your coverage, please remember to update that information with us so that we may help you receive your reimbursement efficiently. Dental insurance varies widely depending on the carrier and the benefit selected by the purchaser of the plan (typically your employer). Most plans are designed to make quality dental care more affordable by paying a portion of the costs, but not 100%. As an out-of-network provider, insurance companies work with us to help you maximize your benefits and receive the best care possible.
New Patient Information
We are always happy to welcome new patients to Green Hills Family & Cosmetic Dentistry! Your first visit is important as it gives us a chance to get to know you and understand your dental needs. During this visit, we will perform a comprehensive exam, including x-rays if needed, and discuss any concerns or goals you have for your oral health. Please arrive a few minutes early to complete any necessary paperwork.
Patient Forms
To make your visit more efficient, we offer our patient forms online. You can download, print, and complete these forms at home before your appointment. This helps save time and allows us to focus more on your dental care. If you have any questions about the forms, please feel free to call our office, and we will be happy to assist you.
Financial Information
We understand that dental treatment can be an investment. To help make it more affordable, we offer several payment options. We accept cash, checks, and major credit cards. Additionally, we work with third-party financing companies that provide flexible payment plans. If you have any questions about the cost of your treatment or the payment options available, please speak with our financial coordinator.
Patient Comfort
Your comfort is very important to us. We strive to make every visit as pleasant as possible. Our office is designed with your comfort in mind, offering amenities such as cozy blankets, soothing music, and a welcoming atmosphere. If there is anything specific we can do to make your visit more comfortable, please let us know.
Emergency Care
Dental emergencies can happen at any time. If you experience a dental emergency, please call our office immediately. We will do our best to see you as soon as possible, often on the same day. After office hours, our voicemail will provide instructions on how to reach us in case of an emergency.
Patient Education
We believe that informed patients are better able to maintain their oral health. Our team takes the time to educate you about your dental health and any recommended treatments. We provide information on proper brushing and flossing techniques and advice on maintaining a healthy diet for optimal oral health. If you have any questions, our team is always here to help.
Contact Us
We are here to assist you with any questions or concerns you may have. Whether you need to schedule an appointment, update your insurance information, or discuss a treatment plan, our friendly staff is ready to help. Please feel free to call our office or visit us in person.
At Green Hills Family & Cosmetic Dentistry, we are dedicated to providing you with the best dental care in a comfortable and welcoming environment. We look forward to helping you achieve and maintain a healthy, beautiful smile. Thank you for choosing us as your dental care provider!